From US$29 per person
Book tickets on Viator (opens in a new tab): 9/11 Memorial Tour with Optional Museum and One World AccessYou book and pay on viator.com. Inclusable may earn a commission.
5.0 / 5 from 1,108 reviews on Viator
- Group size
- Up to 22
- Language
- English
- Rating on Viator
- 5.0 / 5 · 1,108 reviews
About this tour
Explore Ground Zero and the 9/11 Memorial on a powerful guided tour that brings history to life. Hear firsthand stories of resilience and heroism.
Walk past St. Paul’s Chapel, visit the FDNY 10 House, see the Survivor Tree, and stand by the 9/11 Memorial Pools where the Twin Towers once stood with a professional friendly local NYC tour guide.
Optional access to the 9/11 Museum and One World Observatory included—explore powerful exhibits and take in breathtaking views from the top of One World Trade Center.
Accessibility, as stated by the supplier
- Wheelchair accessible
- Wheelchair-accessible surfaces
- Wheelchair-accessible transport
- Stroller accessible
Meeting point: Meet the Tour Guide by City Hall Subway Station. At the intersection of Broadway and Warren Street. The nearest accessible public restroom to the meeting point is about 90 m away in a straight line, from the NYC Open Data public restrooms list.
Provided through Viator and not verified by Inclusable. Ask the supplier about your specific needs before you book.
Itinerary
View itinerary · 9 stopsHide itinerary
- 1
Your tour begins at the corner of Warren Street and Broadway, near City Hall Subway Station (R & W lines). Your guide will introduce the history of the area and set the stage for your journey through Ground Zero.(pass by)
- 2
See the historic St. Paul’s Chapel, which served as a refuge for first responders after 9/11. Your guide will explain its vital role in the aftermath and how it became a place of healing and support.(10 min)
- 3
Visit FDNY 10 House, home to the firefighters who were among the first to respond to the attacks. See the 9/11 Memorial Wall, honoring the fallen firefighters who sacrificed their lives.(5 min)
- 4
See the striking design of the Oculus, a transportation hub and shopping center that symbolizes rebirth of the World Trade Center. Learn how it was built to replace the destroyed PATH station and its deeper significance in the city's recovery.(10 min)
- 5
See and stand beneath One World Trade Center (Freedom Tower) and hear about its construction, design, and symbolism as the tallest building in the Western Hemisphere.(5 min)
- 6
Pay tribute at the twin reflecting pools, located in the footprints of the Twin Towers. Your guide will share the history of the memorial, its design, and the significance of the inscribed names.(15 min)
- 7
See the Survivor Tree, a Callery pear tree that withstood the destruction of 9/11 and became a symbol of resilience. Your guide will explain its miraculous survival and journey back to Ground Zero.(5 min)
- 8
Travelers who select the Tour + Museum or Full Access options, will continue the experience with seamless access to 9/11 Museum on a self-guided tour. Explore exhibits featuring artifacts, personal stories, and multimedia presentations that offer a deeper understanding of the day’s events and its aftermath.(1 hr 30 min)
- 9
Travelers who have chosen the Tour + One World Observatory or Full Access options, will enjoy a seamless access to the observation deck located on top of the tallest building in the Western Hemisphere.(1 hr 30 min)
Know before you go
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Included
- One World Observatory admission (if selected at booking)
- The full Ground Zero walk — chapel, firehouse, Oculus, Memorial Pools, Survivor Tree
- Stories of symbols — why pools are shaped this way, how names are arranged, what white roses mean
- Skip-the-line 9/11 Museum entry (if selected at booking)
- A licensed New York City guide who was here, and tells it firsthand
Not included
- Gratuities
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Nearest accessible public restroom to Meet the Tour Guide by City Hall Subway Station. At the intersection of Broadway and Warren Street.
The nearest accessible public restroom to Meet the Tour Guide by City Hall Subway Station. At the intersection of Broadway and Warren Street. is New Amsterdam Library, NYPL, New York, about 90 m away.
New Amsterdam Library, NYPL · about 90 m away in a straight line
New York, NY (library)
Sunday: Closed, Monday: 10:00 am - 7:00 pm, Tuesday: 10:00 am - 7:00 pm, Wednesday: 10:00 am - 7:00 pm, Thursday: 10:00 am - 7:00 pm, Friday: 10:00 am - 5:00 pm, Saturday: 10:00 am - 5:00 pm — Open year round
Source: the NYC Open Data public restrooms list, data as at 30 October 2026. Distances are straight-line, not the walking route, and facilities can change — check before you rely on one.
Location & contact
- Area
- New York
- Meeting point
- Meet the Tour Guide by City Hall Subway Station. At the intersection of Broadway and Warren Street
- Contact
- The tour operator’s own details aren’t published. Questions about access or your booking go through Viator, which handles the booking and passes your request to the operator.
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