From US$300 per person
Book tickets on Viator (opens in a new tab): Private All Access 9/11 Ground Zero: Tour, Museum & ObservatoryYou book and pay on viator.com. Inclusable may earn a commission.
4.9 / 5 from 79 reviews on Viator
- Group size
- Up to 15
- Language
- English
- Rating on Viator
- 4.9 / 5 · 79 reviews
About this tour
This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell.
You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your private guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.
Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower. In the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.
Accessibility, as stated by the supplier
- Wheelchair accessible
- Wheelchair-accessible surfaces
- Wheelchair-accessible transport
- Stroller accessible
Meeting point: We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand. The nearest accessible public restroom to the meeting point is about 380 m away in a straight line, from the NYC Open Data public restrooms list.
Provided through Viator and not verified by Inclusable. Ask the supplier about your specific needs before you book.
Itinerary
View itinerary · 4 stopsHide itinerary
- 1
The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.(15 min)
- 2
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.(30 min)
- 3
Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more.(30 min)
- 4
Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.(1 hr)
Know before you go
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- A moderate amount of walking is involved. Please wear comfortable shoes
- Please dress appropriately and bring layers in case of cold weather
- Children 5 and under free with paid adult ticket
Included
- Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
- Self-guided tour of the lobby of Freedom Tower with the film “Voices”
- Visit to the meaningful sites of Ground Zero
- Moment of reflection at the “Reflecting Absence” fountains
- A private guide who shares stories about their personal connection to 9/11
- Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits
Not included
- Gratuities
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Nearest accessible public restroom to We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.
The nearest accessible public restroom to We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand. is New Amsterdam Library, NYPL, New York, about 380 m away.
New Amsterdam Library, NYPL · about 380 m away in a straight line
New York, NY (library)
Sunday: Closed, Monday: 10:00 am - 7:00 pm, Tuesday: 10:00 am - 7:00 pm, Wednesday: 10:00 am - 7:00 pm, Thursday: 10:00 am - 7:00 pm, Friday: 10:00 am - 5:00 pm, Saturday: 10:00 am - 5:00 pm — Open year round
Source: the NYC Open Data public restrooms list, data as at 30 October 2026. Distances are straight-line, not the walking route, and facilities can change — check before you rely on one.
Location & contact
- Area
- New York
- Meeting point
- We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand
- Contact
- The tour operator’s own details aren’t published. Questions about access or your booking go through Viator, which handles the booking and passes your request to the operator.
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