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Private All Access 9/11 Ground Zero including Tour, Museum and Observatory

New York

From US$300 per person

Book tickets on Viator (opens in a new tab): Private All Access 9/11 Ground Zero including Tour, Museum and Observatory

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5.0 / 5 from 67 reviews on Viator

Group size
Up to 15
Language
English
Rating on Viator
5.0 / 5 · 67 reviews

About this tour

ExperienceFirst offers a private, top-rated walking tour of Ground Zero, providing an opportunity to reflect on the events of September 11th. Led by a local guide, gain a personal perspective on the day's heroism and tragedy.

Explore Ground Zero and the 9/11 Memorial before visiting the 9/11 Museum with included admission. Listen to firsthand accounts and stories, and witness the impressive man-made waterfalls, a poignant tribute. This tour is a solemn and meaningful experience, allowing for quiet contemplation.

Accessibility, as stated by the supplier

  • Wheelchair accessible
  • Wheelchair-accessible surfaces
  • Stroller accessible

Meeting point: We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand. The nearest accessible public restroom to the meeting point is about 380 m away in a straight line, from the NYC Open Data public restrooms list.

Provided through Viator and not verified by Inclusable. Ask the supplier about your specific needs before you book.

Itinerary

View itinerary · 4 stops
  1. 1

    We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use.(15 min)

  2. 2

    Visit this grand entrance to the WTC Transportation Hub(15 min)

  3. 3

    Guests will have exclusive skip the line entrance to the 911 Museum.(2 hr)

  4. 4

    This panoramic observation deck is a marvel of engineering and architecture.(1 hr)

Know before you go

  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • There is airport-style security screening at both the 9/11 Museum and One World Observatory. All bags are subject to search.

Included

  • Timed entry to the 9/11 Museum
  • Narrated walking tour
  • One World Observatory Entry (self-guided)
  • 9/11 Museum Entry (self-guided)
  • Private guide with a personal connection to 9/11

Not included

  • Gratuities

Cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

Nearest accessible public restroom to We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.

The nearest accessible public restroom to We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand. is New Amsterdam Library, NYPL, New York, about 380 m away.

New Amsterdam Library, NYPL · about 380 m away in a straight line

New York, NY (library)

Sunday: Closed, Monday: 10:00 am - 7:00 pm, Tuesday: 10:00 am - 7:00 pm, Wednesday: 10:00 am - 7:00 pm, Thursday: 10:00 am - 7:00 pm, Friday: 10:00 am - 5:00 pm, Saturday: 10:00 am - 5:00 pm — Open year round

Source: the NYC Open Data public restrooms list, data as at 30 October 2026. Distances are straight-line, not the walking route, and facilities can change — check before you rely on one.

Location & contact

Area
New York
Meeting point
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand
Contact
The tour operator’s own details aren’t published. Questions about access or your booking go through Viator, which handles the booking and passes your request to the operator.
Get directions to the meeting point

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