Skip to content
iNCLUSABLE
All tours

9/11 Memorial & Ground Zero Tour with Optional Museum Admission

New York

From US$24 per person

Book tickets on Viator (opens in a new tab): 9/11 Memorial & Ground Zero Tour with Optional Museum Admission

You book and pay on viator.com. Inclusable may earn a commission.

4.8 / 5 from 77 reviews on Viator

Group size
Up to 20
Language
English
Rating on Viator
4.8 / 5 · 77 reviews

About this tour

Experience New York’s Unbreakable Spirit as you join us on a powerful journey through the heart of New York City, where resilience, heroism, and renewal come to life. Begin at St. Paul’s Chapel, a sanctuary of hope after 9/11, setting the tone for this deeply emotional tour.

Visit the striking Oculus, a symbol of the city’s rebirth, and pay tribute at the FDNY Memorial, where stories of unimaginable bravery unfold. At the 9/11 Memorial, stand in awe at the Reflecting Pools, a solemn reminder of the lives lost, as your guide reveals the profound symbolism of this sacred space.

As you stand at the base of One World Trade Center, feel the power of the Freedom Tower as a beacon of strength.

Conclude at the 9/11 Museum (if option selected), where personal artifacts and exhibits bring history to life. This isn’t just a tour—it’s an unforgettable emotional journey through New York’s heart and soul, honoring the enduring legacy of 9/11.

Accessibility, as stated by the supplier

  • Stroller accessible

Meeting point: Meet your guide in the plaza outside the M Social Hotel Downtown, at the SE corner of Church Street and Fulton Street. Your guide will be holding a City Wonders flag. Arriving by Subway: Trains 2,3,4,5,A,C,J,Z to Fulton Street. The nearest accessible public restroom to the meeting point is about 310 m away in a straight line, from the NYC Open Data public restrooms list.

Provided through Viator and not verified by Inclusable. Ask the supplier about your specific needs before you book.

Itinerary

View itinerary · 8 stops
  1. 1

    St. Paul's Chapel, located in Lower Manhattan, is the oldest surviving church in New York City, dating back to 1766. It played a crucial role during the 9/11 attacks, serving as a relief center for first responders and recovery workers. Just blocks from Ground Zero, the chapel miraculously survived the devastation without damage. For months, it provided a place of rest, support, and comfort, becoming a symbol of resilience and hope. Today, it stands as a powerful memorial to the events of 9/11 and a testament to the enduring spirit of the city. It serves perfectly as the start of your guided tour.(15 min)

  2. 2

    After the moving St Paul's Chapel, your guide will take you to one of the most modern building in New York City. The Oculus, located at the World Trade Center site, is a strikingly modern transit hub and shopping center designed by architect Santiago Calatrava. Opened in 2016, its futuristic white structure resembles a bird in flight and serves as a symbol of renewal and hope following the 9/11 attacks. The Oculus features a spacious, light-filled interior with a soaring, ribbed roof. Its design not only facilitates transportation but also stands as a powerful emblem of the city's recovery and resilience.(15 min)

  3. 3

    Your next stop is at Brookfield Place, a modern complex known for its sleek architecture and vibrant amenities. The development includes a series of high-rise office buildings, a luxury shopping mall, and a variety of dining options. Its notable features include the Winter Garden Atrium, a stunning glass-enclosed space with lush palm trees and a soaring ceiling, providing a serene escape from the bustling city. Brookfield Place offers picturesque views of the Hudson River and the Statue of Liberty, making it a popular destination for anyone seeking a blend of shopping, dining, and relaxation. It is also another testimony of the resilience and revitalization of the area after the attacks.(10 min)

  4. 4

    As your tour continues, your guide will take you to Liberty Park, near the National 9/11 Memorial and Museum. It is a serene green space that offers stunning views of the One World Trade Center and the surrounding skyline. Opened in 2016, the park features lush landscaping, walking paths, and seating areas, making it a perfect spot for reflection and relaxation. One of its key highlights is the Liberty Park Overlook, which provides a unique vantage point to observe the historic sites of the area. The park is also home to the Survivor Tree, a symbol of resilience that survived the 9/11 attacks. Liberty Park serves as a peaceful retreat in the heart of the city, honoring the past while inviting you to enjoy the beauty of nature amidst the urban landscape.(15 min)

  5. 5

    This next stop is one of the most poignant on the tour. The FDNY Memorial Wall, located at the Fire Department of New York (FDNY) headquarters on Pearl Street, honors the bravery and sacrifice of FDNY members who have died in the line of duty. Dedicated in 2004, the wall features engraved plaques with the names of the 343 fallen firefighters, creating a poignant tribute to their heroism. The memorial serves as a place of reflection and remembrance for the families, colleagues, and the public, paying homage to the dedication and courage of New York’s fire service. It stands as a solemn reminder of the sacrifices made by these first responders, particularly highlighted during events like 9/11.(10 min)

  6. 6

    The 9/11 Memorial and Reflecting Pools, located at the World Trade Center site in Lower Manhattan, honor the nearly 3,000 victims of the September 11, 2001 attacks and the six people killed in the 1993 World Trade Center bombing. The Memorial features two massive reflecting pools set within the footprints of the original Twin Towers, each nearly an acre in size with cascading waterfalls—the largest man-made waterfalls in North America. The names of the victims are inscribed on bronze panels surrounding the pools, offering a place for reflection and remembrance. The pools serve as a powerful tribute to those lost, providing a serene and poignant space for visitors to contemplate the impact of 9/11.(15 min)

  7. 7

    As your tour approaches its end, your guide will take you at the foot of One World Trade Center, also known as the Freedom Tower. It is the tallest building in the Western Hemisphere, standing at 1,776 feet, symbolizing the year of American independence. Completed in 2013, it was built on the site of the original World Trade Center towers and is a powerful symbol of resilience and renewal. The building features a striking glass facade and a design that blends strength with elegance. During your visit in New York City, you can explore the One World Observatory on the 100th to 102nd floors, offering breathtaking 360-degree views of New York City and beyond. The building is not only an architectural marvel but also a tribute to the enduring spirit of New York and a reminder of the city's ability to rise from tragedy.(5 min)

  8. 8

    If selected: Your tour draws to its end, your guide will tell you all the things not to miss during your self guided visit of the 9/11 Museum. Located beneath the 9/11 Memorial at the World Trade Center site, it is a profound and moving tribute to the victims, survivors, and heroes of the Sept 11, 2001 attacks. Opened in 2014, the museum features powerful exhibits that include artifacts from the Twin Towers, personal belongings, photographs, and oral histories. Visitors can explore detailed accounts of the events leading up to, during, and after 9/11, as well as the stories of resilience and recovery. The museum's exhibitions are housed within the archaeological remnants of the original World Trade Center, including the "Survivor Stairs" and the exposed steel "Last Column." This setting, combined with the emotional narratives and carefully curated displays, creates a deeply immersive experience that honors the memory of those lost and the enduring impact of the attacks on the world.(15 min)

Know before you go

  • Service animals allowed
  • Public transportation options are available nearby
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Comfortable walking shoes are recommended
  • Please dress appropriately and bring layers in case of cold weather

Included

  • Headset so you can always hear your guide
  • Admission Ticket to the 9/11 Museum (if option selected)
  • Group of 20 people or less
  • Guided Tour of the 9/11 Memorial and Ground Zero
  • Expert, English-speaking tour guide

Not included

  • Gratuities (optional)
  • Guided Tour of the 9/11 Museum

Cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

Nearest accessible public restroom to Meet your guide in the plaza outside the M Social Hotel Downtown, at the SE corner of Church Street and Fulton Street. Your guide will be holding a City Wonders flag. Arriving by Subway: Trains 2,3,4,5,A,C,J,Z to Fulton Street.

The nearest accessible public restroom to Meet your guide in the plaza outside the M Social Hotel Downtown, at the SE corner of Church Street and Fulton Street. Your guide will be holding a City Wonders flag. Arriving by Subway: Trains 2,3,4,5,A,C,J,Z to Fulton Street. is New Amsterdam Library, NYPL, New York, about 310 m away.

New Amsterdam Library, NYPL · about 310 m away in a straight line

New York, NY (library)

Sunday: Closed, Monday: 10:00 am - 7:00 pm, Tuesday: 10:00 am - 7:00 pm, Wednesday: 10:00 am - 7:00 pm, Thursday: 10:00 am - 7:00 pm, Friday: 10:00 am - 5:00 pm, Saturday: 10:00 am - 5:00 pm — Open year round

Source: the NYC Open Data public restrooms list, data as at 30 October 2026. Distances are straight-line, not the walking route, and facilities can change — check before you rely on one.

Location & contact

Area
New York
Meeting point
Meet your guide in the plaza outside the M Social Hotel Downtown, at the SE corner of Church Street and Fulton Street. Your guide will be holding a City Wonders flag. Arriving by Subway: Trains 2,3,4,5,A,C,J,Z to Fulton Street
Contact
The tour operator’s own details aren’t published. Questions about access or your booking go through Viator, which handles the booking and passes your request to the operator.
Get directions to the meeting point

Keep exploring

More wheelchair accessible things to do in New York City

1,111 tours and experiences in New York City where the supplier states wheelchair access, with their own access notes first.

Manhattan Sky Tour: New York Helicopter Flight

New York

4.4 · 1,465 reviews on Viator

Experience the Big Apple from above on a thrilling 12–15 minute helicopter tour departing directly from the Downtown Manhattan Heliport. Skip the long drives to out-of-state airports—board right in the heart of NYC for maximum sightseeing efficiency and immediate access to the skyline. Soar in comfort aboard modern, state-of-the-art Bell 407 aircraft as you enjoy breathtaking, panoramic views of Manhattan’s most iconic landmarks. Sweep past a towering Statue of Liberty and historic Ellis Island, take in the sobering view of Ground Zero, and glide over the bustling financial hub of Wall Street. Marvel at the soaring architecture of the Empire State Building before catching a bird's-eye view of lush Central Park. Whether it’s your first time in New York or a bucket-list holiday splurge, this flight offers the premier, hassle-free way to see the city’s crown jewels in record time.

Wheelchair accessibleWheelchair-accessible surfacesWheelchair-accessible transportStroller accessible

“For passengers with mobility issues, you will need to transfer from your wheelchair to the helicopter seat and be able to sit with your legs bent. For passengers weighing under 150 lbs, our staff can assist you into the helicopter and will ensure your wheelchair is brought to and from the heliport during your flight. For passengers over 150 lbs, you must either be able to transfer on your own or have someone with you who can assist in getting you into the helicopter. Please let us know about any mobility issues in advance”

FromUS$284

View tour

Madame Tussauds New York City Admission Ticket

New York

4.3 · 827 reviews on Viator

Step into the spotlight at Madame Tussauds New York, the world-famous wax museum in Times Square with over 200 lifelike figures of celebrities, athletes, and historical icons. Pose for epic selfies with stars like Bad Bunny, Lady Gaga, and the Kardashians, and explore interactive attractions like the Glow Gala and Broadway experiences. Located in the heart of Manhattan, this unforgettable NYC attraction brings pop culture, history, and entertainment to life in one incredible destination. Experience Jumanji 4D and enter the wild with a fast-paced, immersive safari mission bringing the world of Jumanji to life like never before. With thrilling 4D effects that throw you right into the action, prepare for a safari bursting with laughs, chaos and edge of your seat excitement as the jungle comes roaring to life around you. Every safari promises adventure, and every creature is bigger, louder and closer than you’d ever imagine!

Wheelchair accessibleWheelchair-accessible surfacesWheelchair-accessible transportStroller accessible

“Madame Tussauds New York is handicapped accessible. Wheelchairs are available upon request at the box office on a first-come, first-served basis”

FromUS$37

View tour

New York Manhattan Scenic Helicopter Tour

New York

4.4 · 818 reviews on Viator

Take to the skies on a helicopter tour to see New York's amazing skyline! On this scenic 18-20-minute helicopter flight you'll soar through the sky and experience a bird's eye view of Manhattan's world famous landmarks. This is the best view you can get of New York City!

Wheelchair accessibleWheelchair-accessible surfacesWheelchair-accessible transportStroller accessible

“For passengers with mobility issues, you will need to transfer from your wheelchair to the helicopter seat and be able to sit with your legs bent. For passengers weighing under 150 lbs, our staff can assist you into the helicopter and will ensure your wheelchair is brought to and from the heliport during your flight. For passengers over 150 lbs, you must either be able to transfer on your own or have someone with you who can assist in getting you into the helicopter. Please let us know about any mobility issues in advance.”

FromUS$319

View tour